Dweller is a simple repair request ticketing system for landlords.
In my current apartment my landlord had no way to accept repair requests online. I had to call or leave notes on the office door.
Dweller walks new users and existing users through the same process of creating a property, adding tenants, and creating a repair page.
Every subsequent login the user would navigate to a specific property and see requests on the dashboard.
From the Dashboard the user could clearly see requests, ordered by request date (oldest to newest), create their own requests, complete requests (which emailed the tenant), delete requests, or send them to a third party.
Announcements are simple notes that appear as list items on the repair request page. The ultimate goal is to reduce the number of duplicate requests for issues the landlord was already aware of.
The tenant page was modeled to resemble a spreadsheet. Landlords transitioning from a DIY system were comfortable with the rows/columns layout for review tenant information. Repair requests could only be made by tenants listed within the property.
Landlords often share work requests with contractors. Dweller made it easy to select a repair request and send non-sensitive details to anyone.